Featured Story

We Are Dialpad: Dana Hoffmann

Engineering Manager, Dana Hoffmann shares what drew her to Dialpad and how she’s building a more scalable network to connect customers the world.

by Laura Wilkinson

December 05, 2018

Building Products for the Way You Work

Our products are changing to better meet the needs of our customers. Get the inside scoop from our Director of Product Marketing, Krysha Nair!

by Krysha Nair

December 05, 2018

Top 3 Seasonal Challenges Facing Security Teams

Don’t let the flood of end-of-year activity put your team’s data at risk. Learn how to tackle the top three seasonal security challenges facing IT teams.

by Shahzeb Jiwani

December 04, 2018

We Are Dialpad: Laura Swinson

Read how Dialpad Tech Lead, Laura Swinson drives user sign-ups, fights fraud, and builds the analytics tools we need to monitor both!

by Laura Wilkinson

November 20, 2018

Insights On Demand: Introducing Web Call History

Web Call History allows managers to access the full catalogue of conversations happening across their organization.

by Kate Walsh

November 20, 2018

The Ultimate Guide to Understanding Agent Churn

Learn how to fight customer support churn from the root cause.

by Nina Blagojevic

November 19, 2018

Holiday Survival Guide

It’s no secret that the most wonderful time of year is also the craziest for business owners. Get our tips for keeping yourself sane and your customers happy this holiday season.

by Laura Wilkinson

November 19, 2018

Dialpad Ranked 217 on Deloitte’s 2018 Technology Fast 500 List

Dialpad CFO, Steve Love shares how our focus on customers and innovation landed us our third Deloitte Technology Fast 500 recognition.

by Steve Love

November 15, 2018

Coaching Your Customer Support Team for Success

Customer support teams aren’t usually known for high employee retention or satisfaction…but it doesn’t have to be that way. Learn how to coach your agents for success with these helpful tips.

by Nina Blagojevic

October 10, 2018

Meet the Customer: Corridor Mobile Medical Services

Learn how Corridor Mobile Medical Services uses Dialpad to keep employees connected on-the-go.

by Angeline Char

September 24, 2018

Dialpad-Approved Tips for Getting the Most out of Dreamforce

Get the most out of your time at Dreamforce with our top recommendations for what to see and do before, during and after the event.

by Andrew Pressault

September 17, 2018

Better Meetings with UberConference + Google Calendar

Learn how UberConference is making meetings even smarter and simpler with the new UberConference Add-On for Google Calendar.

by Navrup Johal

September 17, 2018

Here's Why Your Call Center Agents Are Leaving

Agent churn is a seriously expensive problem for call centers. Learn the top reasons why agents leave and what you can do make them stay.

by Kate Walsh

September 11, 2018

The Future is Real-Time Pt. II

GM of VoiceAI, Dan O’Connell shares how VoiceAI’s real-time capabilities can be used to enhances sales and support interactions.

by Dan O'Connell

September 07, 2018

We Are Dialpad: Natalie Owen

Kitchener-Waterloo bowling nights, servant leadership and Skynet. Read more from Dialpad Data Science Operations Manager, Natalie Owen.

by Laura Wilkinson

September 07, 2018

Meet the Customer: Acquia

Learn how Acquia’s customer suport team reduced call ring time and improved customer service after switching to Dialpad.

by Angeline Char

August 28, 2018

5 Ways to Simplify Work with Dialpad

Don’t let communications complexity get in the way of your productivity. Learn five ways to cut through the noise and simplify work with Dialpad.

by Laura Wilkinson

August 17, 2018

Dialpad + Slack: A New Way to Stay Connected

Get your business talking on a single platform. Learn more about our newest integration with Slack.

by Rohan Pais

August 07, 2018

Latest stories

Black Stag Consulting: helping small businesses grow with Switch

"Switch.co is a phone system built for a world where you use multiple devices."

by Hayley Decker

January 15, 2015

Switch.co customer highlight: CoachArt

CoachArt is a nonprofit organization dedicated to matching chronically-ill children and their siblings with volunteers who want to share their passions in the arts and athletics.

by Hayley Decker

November 11, 2014

Switch.co's first customer: Summerland!

Summerland is a Los Angeles based local food marketplace that delivers farm fresh produce to customers’ doorsteps seven days a week.

by Hayley Decker

October 14, 2014

Sports ticketing app Gametime is expanding to 45 markets with the help of Switch.co

“Like many startups, we’re all operating on our own devices, but having to give out our cell phone numbers to business contacts was not optimal,” says Andy Anderson, Gametime’s VP of Business Development."

by Hayley Decker

October 07, 2014

Featured Story

Featured stories from Dialpad and UberConference

Latest stories